Quick answers about orders, payments and reports.
What is the Complete VIN History Clearing Service?
We collect your vehicle's VIN, check its history across all the websites you select, and identify available vehicle records. Once our investigation is complete, our team handles the correction or removal process on the relevant platforms according to the applicable service terms.
Are results guaranteed?
Yes, for accepted cases. For accepted cases, our guarantee covers the agreed service result. If that result has not been achieved, our team will repeat the covered work toward the agreed result. The guarantee applies to the agreed records, selected platforms and work covered by an accepted case, subject to applicable platform procedures. It is not a promise to erase every record from every database. Previously paid orders retain their original service terms; this guarantee applies only to new requests accepted under these terms.
How do I request rework?
To request rework, open the request in My VIN Requests and send a message describing which agreed result has not been achieved. Our team reviews it and continues the covered work toward the agreed result.
Which platforms can be reviewed?
Select from our US and European catalogue: CARFAX, AutoCheck, Copart, IAA, EpicVIN, ClearVin, VINCheck.info, VinAudit, Bumper, Stat.vin, BidFax, Poctra, carVertical, autoDNA, mobile.de, AutoScout24, eCarsTrade, BCA Europe, OPENLANE Europe, HPI Check, TotalCarCheck, Cebia, HistoVec and DAT. You can also specify another platform. Listing a platform does not imply a partnership.
How does the process work?
1. Submit Your VIN: Enter your vehicle's 17-character VIN and provide the vehicle details. 2. Select Your Platforms: Choose the automotive websites where your vehicle's information appears. 3. Complete Secure Payment: Pay the one-time service fee using USDT TRC20, Bitcoin, Ethereum or Litecoin. Our specialists start work after an administrator independently verifies and manually confirms the payment. 4. VIN Investigation & Clearing: Our team searches for vehicle records and performs the correction or removal work covered by your accepted request and the applicable platform procedures. 5. Completion & Final Report: Receive a documented report of the work completed and confirmed results. Track updates through your personal dashboard.
How long can an investigation take?
Timing varies with the number of selected platforms, the records found, supporting evidence and each platform’s response procedures. We do not promise a fixed completion time; follow your request for progress updates and contact the team for an estimate.
Is payment one-time?
Yes. There are no subscriptions or automatic renewals. Your invoice shows the one-time fee and USDT TRC20 payment instructions.
How can I track my request?
Open My VIN Requests in your dashboard to view Payment Status, Processing Status, messages and notifications. The three processing stages are VIN Investigation & Report Search, VIN History Clearing in Progress, and VIN History Clearing Completed.
What happens if a platform refuses a removal request?
We document the platform's response in your report. For accepted cases, if the agreed result has not been achieved, our team repeats the covered work toward the agreed result. The guarantee is not a promise to erase every record from every database.
What results are included in the final report?
The final report identifies the platforms and records reviewed, actions taken, responses received and outcomes confirmed, including any refused or unresolved correction or removal requests.
What do I need to submit an order?
An account, the 17-character VIN, and the vehicle make, model, year and country. Additional information and supporting PDF or image documents are optional.
How much does it cost?
The initial service price is €250. USDT TRC20 uses a fixed 279.00 USDT fee; BTC, ETH and LTC are calculated on the server using live EUR rates. Each invoice locks its exact amount, exchange rate and receiving wallet until expiry. The invoice shows the applicable price and expiry; later settings or exchange-rate changes never alter an existing invoice.
Which payment methods are accepted?
Choose USDT on TRON (TRC20), Bitcoin on Bitcoin Mainnet, native ETH on Ethereum Mainnet, or Litecoin on Litecoin Mainnet, where enabled. Send the exact invoice amount using the specified network and submit the transaction hash. A TXID never confirms payment automatically; an administrator must verify and confirm it. Older invoices retain their original network.
When is my order marked Paid?
Only after an administrator independently verifies the transfer and manually confirms payment. Submitting a transaction hash alone moves it to Payment Under Review.
What will I receive?
Status updates, messages from the team and a written completion report describing the work performed.